Tag Archives: marketplace

Frustrations with health insurance

Greetings, readers. For the past half hour, Rebecca and I have been calling numbers trying to find out information about my soon-to-expire health insurance coverage. The deadline for the marketplace is two days away and I was supposed to get a letter from the state telling me rather I qualify for medical assistance through them or not. I looked in my mailbox today and got all the mail from this last week; no such letter was in the pile.

This brings me to a problem. I cannot proceed on the marketplace website without said information. Sometimes I think the government does this on purpose. Their mission: give Joe grey hair. Just now, Rebecca and I called three separate numbers; two of them were not the department I needed to talk to and one was a non-working number. Thanks Yahoo!, get your information updated please.

With many of my co-workers sick with colds, flu, and such, I feel like I am going to need my health coverage very soon. I’m praying I won’t have a lapse in the coverage, for knowing my luck, that’s when I’ll get double pneumonia.

Yes, it seems the town bug has hit, mainly because of the sudden drop in the temperature. Yesterday morning, I walked from the bus stop into work and said to myself, yep, winter is here alright, even if it isn’t officially here until the 21st of this month. I’ve had to forgo my comfortable hoodie for the bulkier down coat. The pockets are not as deep so I have to my cell phone and keys in my backpack.

On Monday, we’re having a code inspection in the apartment building, starting on my floor around 9am, and the notice said I need to contain any pets. I’ve asked the restaurant manager who hired me if I can work a later shift on that day. I’m hoping she says yes. If not, poor Keekee will either be locked in the bathroom or crated up until I get home. She will not be a happy kitty cat. I used to work the 3pm to 8pm shift, and that wouldn’t be bad. If I was put on the 5pm to 11pm shift … well, let’s just say I’m used to going to sleep at 9:00. My fuel tanks would be running on fumes. I hope to get a response from my manager by this afternoon.

Rebecca is not certain quite yet if she is coming down with something or not. I’m sure she hopes to make it tomorrow but her body might rebel and say no, you need to sleep today. If that is the case, either I will put a blog entry up or Rebecca will from home.

Speaking of the blog, I’ve made an executive decision. Beginning in Feb 2018, I am going to begin to compile blog entries from years two, three, and four for my second blog book. I’ve been meaning to do this for quite a while, and I was going to call it Greetings, Readers 2, but I think I will use my creativity and come up with a different name. My target date to have that out is mid-April. Between the novel and my new blog book, there are many positive achievements for our creative endeavors coming out before I go to camp in August.

Well, that just about does it for today. I’m going to call it an early session and let Rebecca go home and recoup, if she is indeed catching something. I am going to rest my feet most of the time today and tomorrow before I go back to my fast food job for the Friday and Saturday shifts.

So, until next time, have a great day, take care, and happy reading.

Your call is important to us, please continue to hold

Greetings, readers. Rebecca and I have just spent the last 35 minutes on hold trying to get help with the government’s healthcare marketplace website. We heard the phrase, “Your call is important to us, please continue to hold for the next available representative,” about ten times. Now I understand that the deadline is vastly approaching to sign up for a healthcare plan to start in January. I still feel frustrated because I was wasting Rebecca’s time.

Around 1:30 in the afternoon, I’m quite certain was indeed the busiest time to try to call them. Rebecca wrote down for me the questions I need to get answered and I will try to call again early tomorrow morning. Luckily they do have a 24 hour phone number. I must admit, I am unsure of myself sometimes when handling important things on my own. Low self-confidence is rearing its ugly head again. Hopefully, when Rebecca comes into work tomorrow, I can say that we are ready to proceed on the website.

Now for a little more venting. I cannot tell you how many times over the years I’ve gone to make an important phone call which should only take minutes, just to be put on hold. Do I understand that I am not the only human in the world? Of course I do. But we all have our selfish times and want to be helped at that moment. I must get over this silliness. As long as I get the answers I need, so that the application can be finished and a health insurance plan chosen by the 15th of this month, all will be right with the world.

If anybody else has had issues with this or any other website, or have been put on hold for what seems like an eternity, leave a comment here or at Facebook, and share your story.

Until tomorrow, have a good day, take care, and happy reading. Venting over.