Greetings, readers. I had planned to do quite a bit of work yesterday, including a phone call to an insurance company and taking notes on a new writing project, and then take today off as a personal day. But, because of computer issues, those plans were shelved until next week. It all began when my AVG anti-virus, which I just paid for, refused to open, much less run. Rebecca and I were able to go to the AVG website and find a phone number to call support.
A very nice gentleman answered the phone, and we were off and running. From an opened email from AVG, I read him all the information it contained. The one bit of information he needed, however, was not there. After about 20 minutes or so, he gave us the url of another support service where we could type in the box to someone. That’s where we spent the rest of our work day.
Rebecca had to briefly re-explain the issues via typing and then the second person did something with my computer which I’ve never seen before. He took over my machine remotely, after I gave permission. It was rather bizarre to see my cursor move around the screen completely on its own. It was quite clear to me that the person knew exactly what he was doing, for he was speedy and efficient. After a few attempts and re-starts, he got my old version with the corrupted files off, my newly paid-for AVG installed and running and it was time to re-boot the computer. He typed that he would be back and not to close our box, but even as Rebecca was leaving at 3:00, he had not returned. So I closed the computer.
This morning during personal time at Panera, AVG was chomping at the bit to run its “first scan.” I’m going to do that today after Rebecca leaves. I feel quite certain that all issues have been taken care of. Now all I have to do is find a good anti-malware program that doesn’t butt heads with or cancel out AVG. Wish me luck on that endeavor.
Well, that was the big news of yesterday. As far as next week goes, there will be a blog entry on Wednesday, possibly another one on Thursday, and I will be taking a personal day on Friday. Until then, have a great weekend, enjoy football and the baseball playoffs, take care, and happy reading.